If a PR crisis hit your charity, would you be ready to respond? Mishandling the response to an incident can result in reputational damage, negative press coverage and withdrawal of funding. Following a crisis management plan will help you take the right steps in the right order.

Becoming a grant-giver after a decade working as a fundraiser was an incredible chance to learn about sitting at the other side of the table. By following these principles, we hope to ensure that organisations have real agency.

Your people are essential to achieving transformational change in your organisation - in fact, they are probably the most important ingredient. My top tips for how you can build a brilliant team of change-makers at your charity.

To retain millennial employees, leaders need to build genuine relationships, based on mutual trust. This starts by properly listening to what they are telling you, rather than reacting to what you think you hear with an eye roll and an internal comment about ‘typical millennials’.

When Shivonne and I started to think up names for our new business, which aims to support charities ensure sustainable foundations and to achieve excellence with the resources at their disposal, the name ‘Roots + Wings’ came to me almost immediately.

I’ve worked in charities or with charities for over 25 years. Twelve of them in senior leadership roles in small charities - as trustee, committee member, board chair, fundraising director and CEO, so I have seen and heard and failed and succeeded a lot.